PREMIUM PACKAGE

HUMANE AND PERSONAL TELEPHONE ANSWERING SERVICE

This is an essential service for the daily functioning of the office. Telephone communication is the most basic means of communication with the company’s customers, suppliers, and contacts. When your phone keeps ringing and there is no one to answer, DHO will be happy to provide you with an available response.
We will assign you a dedicated phone line, to which you will direct phone calls from your mobile and landlines. Incoming calls will be answered by your personal secretary and received messages will be sent to you by email or text message. At the end of each working day, you will receive a report of all references to your business.

BUSINESS ADDRESS

A distinct business address for your company to which all business correspondence will be directed.

MAIL

A letter, package, or invitation to a professional or personal event – Any postal item that requires sending by mail will be shipped for you.

Presentations

Need to prepare a presentation whether for a business meeting or a personal or family event, send us the content, and we will prepare a presentation for you that will represent you in a dignified manner in front of your target audience. Professional and quality presentations and documents improve the image of the business and open doors for you.

TRAVEL ABROAD ORGANIZATION AND COORDINATION

Research and coordination with airlines, travel agencies, hotels, car rental companies, insurance companies, and everything required for traveling abroad.

MANAGEMENT OF MEETING CALENDARS

Coordination of meeting calendar, business meetings, time planning, and tasks. The operation of the calendar will be carried out by your secretary, according to the preferences and needs. The calendar is accessible anytime and anywhere via the Internet.

MANAGING PRICE QUOTES

After getting to know your business in-depth, we will issue price quotes for your customers. We can use the quote templates you’ve already built, and if you don’t have such templates, we’ll help you create customized templates. After sending the price offers, we will follow up until receiving the customer’s decision.

Back Office Services

Professionally typing and printing documents and data, as well as editing WORD and EXCEL files
Template generation of business correspondence: faxes, emails, letters, and forms
Writing documents of all types: brochures, letters, protocols, specifications, contracts, greetings, and more
Document and computer filing. Submitting, planning, and implementing an ideal filing system for the business
Online data mining
Coordination of the company's logistics

CUSTOMER SERVICE MANAGEMENT

We will perform a telephone data update by calling your database to update details and collect e-mail addresses, mobile phone numbers, or any other information you will need for your day-to-day work or marketing and sales needs

COORDINATION AND ERRANDS

Everything you don’t have enough time to do yourself. Registration for events, customer reminders, paperwork, food, refreshment orders, and much more. All the daily administrative tasks required to run a business.

PROCUREMENT

FINANCIAL MANAGEMENT

Preparing the current accounting material and financial paperwork for your accounting management
Working with banks: printouts, account status, depositing checks, setting up standing orders
Invoices and receipts for your business. in coordination with you and your accountant and we will send the documents to your customers by e-mail or by post. We will do this using the tools you have used so far, or we will suggest that you use a dedicated accounting system that will be adapted to your needs and will be accessible from anywhere and at any time
Tracking receipts and payments
Collection of payments
Bills payment

MARKETING

Quotations: writing, management, and follow-up until the transaction is approved
Coordinating sales and purchases. handling import and export documents
Assistance in participating in exhibitions in Israel and abroad, to promote the marketing of the business
Sending promotional information to customers
Customers' messages and product marketing (newsletters, regular updates)

ORDERS

We will receive faxes and emails from your customers as well as information from your website. Your personal secretary will handle all incoming messages. We will use your email to correspond with your customers following your specifications and needs.

WEBSITE MANAGEMENT

The business’s website is a marketing branch of the business, so it must be kept up-to-date and active, both as a source of information for satisfied customers and to adapt it to Google’s promotion algorithm. We will be happy to provide you with content uploading, updating, and website maintenance services.